White-collar workers' health manager
2017.08 (4 Weeks)
Data shows that China loses around 600,000 people to overwork death ( Karoshi ) every year. In particular, white-collar workers are always too busy to care about their health condition and to keep fit. Therefore, I designed this App to remind white-collar workers to pay attention to their health condition and try to balance fit and work.
Overworking seems to have become the regular status of Chinese working people. By studying the Investigation report of white-collar workers’ quality of life, 2016, I found that more than half of people suffer from severe overworking and sleep deprivation. About three-quarter people have an occupational disease. The average age of people who died because of overworking is 44. Among all occupations, programmers and reporters are at substantial risk. So, I decided to design a health manager for white-collar workers.
Why overwork death happens?
In most cases, a heart attack causes death due to overworking. And hereditary disease or unhealthy condition like too much mental stress, irregular diet can lead to heart attack.
How to prevent overwork death?
Overworking is a social phenomenon which may not be changed easily, but there are ways for working people to reduce the risk of overworking. The application is going to help those white-collar workers achieve these goals.
To keep users away from death by overwork, I focused on recording health data and providing a monitor of physiological states, giving suggestions about diet and exercise, remind users to check their health status and do medical examination regularly.
I interviewed 24 white-collar workers from high-risk occupations like programmers, architects, teachers, reporters, and lawyers. I asked about their health condition and their pains in managing that.
I found that besides being too busy to take care of their body, most of them had no idea in evaluating their health condition. So it was important to provide a health evaluation system.
Then I came up with personas from three high-risk occupations to specify user's needs.
There were few health Apps with clear target users like white-collar workers. So I analyzed the iOS Health App. I did quick interviews with people around me to learn their feedback on the app.
iOS Health App is an information center where users can manage their health condition in all kinds of ways. Yet, busy people won’t have enough time or patience to make use of it. The information and operation should be simplified for them. For instance, since most overwork death happens with a heart attack, health data related to heart rates and blood pressure are more important for white-collar workers. Also, having collected all kinds of health data, the App should be able to measure whether the user is in good health condition or not, then it can provide some recommendation on how to keep fit.
Upon the research above, I developed the goals of my app:
WorkingFit can help white-collar workers to manage and measure their health condition easily.
It can show busy people that taking care of their health may not be a difficult task.
It can help those people to keep fit under the situation of overworking.
It can develop a balance of working and relaxing for users.
WorkingFit could prevent users from sudden death by reminding users for rest and meals, measure body indexes, evaluate their health condition, etc. It could help users manage their health before too late.
The App consists of four main features.
Record: Record key physical index and provide real-time measuring, show variation tendency, evaluate health condition and grade it.
Recommendation: Recommend food, exercise, and games based on body condition and time.
Alarm: Provide a reminder for rest or meal, automatically alarm when the health condition is at warning level.
Settings: Allow users to connect the App to other devices and get prepared for an emergency.
Since effective experience is the App's first priority, the interface was clean and concise. Data was displayed by charts and graphs. The main color was green, but if the user's condition went wrong, it would change color and alarm.
I was surprised to find out how severe white-collar workers’ health condition was, and that there wasn’t a targeted product for them. If I had more time, I would do more user surveys as well as improved orientation and aesthetic aspects of the user interface. I would also do usability testing and iteration. Furthermore, I would like to design wearable devices for overworked people. In the future, I hope I can discover further usage of advanced techniques in the health and medical industry.